Company Name:  Walgreen

Job Name: Pharmacy Technician

Salary: $20-$30/Hour

Language: English

Qualification: Graduation

Location: Phoenix, USA

Job Description:

In compliance with state and federal regulations, assists the pharmacist, under direct supervision, in the operation of the pharmacy. Assists the pharmacist in performing other Pharmacy Department functions in accordance with company policies and procedures. Responsible for using pharmaceutical systems to obtain patient and drug information and process prescriptions. If certified by PTCB, assist and train pharmacy technicians in the operation of pharmaceutical systems and cashiers in the operation of pharmacy cash registers. Model and deliver a distinctive and delightful customer experience

Customer experience

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with all team members to deliver a distinctive and enjoyable customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and customer characteristics. needs, service to satisfaction, etc.). Build strong relationships with your most valuable customers.

Operations

• Under the supervision of the pharmacist, assist in the practice of pharmacy, in compliance with state, federal and company policy. Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Performs duties assigned by the pharmacy manager, floor pharmacist, and store manager, including using the pharmacy systems to enter patient and drug information, ensure information is entered correctly, fill prescriptions, retrieve , count and pour pharmaceutical medicines, check that the medicine is correct and check for possible interactions Help pharmacists plan and maintain workflow.
• Promptly report prescribing errors to the pharmacist on duty and adheres to company policies and procedures regarding medication errors and quality improvement program. Strictly adheres to Walgreen Co.'s policy of good faith dispensing in all applicable prescription dispensing activities.
• Responsible for and responsible for recording all related sales at assigned cash register, collects and handles cash as needed. Take the customer to the OTC department whenever possible to help locate products.
• Handles phone calls that don't require personal attention from the pharmacist, including those to doctors. Processes (corrects and resubmits) manual requests for prescription services from third-party programs in a timely and efficient manner and performs other administrative duties, as assigned by the Pharmacy Manager.
• Assists and supports the Pharmacy Department in inventory management activities such as ordering, unpacking, checking and putting away the shipment of pharmaceutical products. Maintains knowledge of Company asset protection techniques and files claims for overstock (merchandise received but not invoiced), shortage (merchandise invoiced but not received), order errors, or damaged merchandise related to Rx drugs.
• May assist the pharmacist in the management of clinical services including collection and proper labeling of patient blood/urine samples and other clinical services as required; assists pharmacy staff in coordinating clinical services, Walgreens health clinics, and external providers. Assists the Pharmacy Manager and Establishment Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care professionals, by specifying the health care professional and contacting health groups, nursing homes, nursing homes , seniors and other forums to increase growth opportunities.
• Assists with external and internal maintenance ensuring the pharmacy department is stocked with adequate supplies, clean, neat and tidy in condition and appearance. Comply with all company policies and procedures; Maintains respectful relationships with his colleagues.
• Complete special assignments and other assigned tasks.

Top 20 Common Interview Questions

1. Tell me about yourself.
2. What are your strengths and weaknesses?
3. Why do you want to work for our company?
4. What experience do you have that makes you a good fit for this position?
5. What are your long-term career goals?
6. How do you handle stress and pressure?
7. Can you give me an example of a time when you had to resolve a conflict with a colleague?
8. What do you know about our industry/competitors?
9. How do you stay organized and manage your workload?
10. Can you describe a time when you had to think creatively to solve a problem?
11. How do you handle criticism or feedback?
12. What motivates you to perform at your best?
13. How do you prioritize tasks and manage your time effectively?
14. What do you think are the most important qualities for success in this role?
15. Can you describe your leadership style?
16. Can you walk me through your resume and explain any gaps or inconsistencies?
17. What do you think sets you apart from other candidates?
18. How do you handle ambiguity or uncertainty in a project?
19. Can you give an example of a time when you had to adapt to a new situation quickly?
20. What questions do you have for us?

It's important to prepare for these types of questions and think about how you can best showcase your skills and experience to demonstrate why you're the right fit for the job.