Company Name:  Walgreens

Job Name: Store Manager

Salary: $20-$30 (Per Hour)

Qualification: Bachelor's

Language: English

Location:  Hartford, USA

Job Description:

• Responsible for learning Walgreens operations and ways of working to drive "one-box" (complete store front end and pharmacy operations).
• Responsible for completing the accelerated development path up to Store Manager during the specified time frame as outlined in the learning plan.
• Under the direction of the store manager, oversees the operation (front end and pharmacy) of a Walgreen store.
• Support store operations by following or assisting the store manager in guiding the store through the learning journey. Personal training and development
• Complete a rigorous, accelerated program that includes all certifications required for the Store Manager role.
• Participate in and complete classroom learning, online training, and on-the-job training. Fulfill your assigned rotations and learning goals by spending time at other stores in your assigned area.
• Follow the individual development plans offered by the District Manager.
• Engages in one-on-one conversations with the Store Manager and District Manager for continued professional growth and demonstrates continued business readiness and mastery of learning topics with the Director of Pharmacy and Retail Operations.

You seek personal development by monitoring your performance, setting high personal standards, learning about the retail, pharmacy and management industries, seeking best practice. Learn and actively implement front-end and pharmacy compliance standard operating procedures (SOPs). Gain knowledge of all computer and technology systems and software. Obtains Pharmacy Technician registration/license as required by state law (and pursues PTCB certification, as required by state).

Customer experience

Engage customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and responds to queries to ensure a positive customer experience. Model and share customer service best practices. Oversees customer service, provides guidance, training and develops plans for improvements at both front end and pharmacy. Enable team members to find the most effective solution for customers; look for solutions that exceed customer expectations and build loyalty. Support Store Manager in observing customer service trends, analyzing customer feedback, building corporate awareness and improving service metrics.

Top 20 Common Interview Questions

1. Tell me about yourself.
2. What are your strengths and weaknesses?
3. Why do you want to work for our company?
4. What experience do you have that makes you a good fit for this position?
5. What are your long-term career goals?
6. How do you handle stress and pressure?
7. Can you give me an example of a time when you had to resolve a conflict with a colleague?
8. What do you know about our industry/competitors?
9. How do you stay organized and manage your workload?
10. Can you describe a time when you had to think creatively to solve a problem?
11. How do you handle criticism or feedback?
12. What motivates you to perform at your best?
13. How do you prioritize tasks and manage your time effectively?
14. What do you think are the most important qualities for success in this role?
15. Can you describe your leadership style?
16. Can you walk me through your resume and explain any gaps or inconsistencies?
17. What do you think sets you apart from other candidates?
18. How do you handle ambiguity or uncertainty in a project?
19. Can you give an example of a time when you had to adapt to a new situation quickly?
20. What questions do you have for us?

It's important to prepare for these types of questions and think about how you can best showcase your skills and experience to demonstrate why you're the right fit for the job.