Job Details:-
Hiring Organization: Wayfair
Post Name: Customer Service Representative
Qualification: Graduation
Work Hours: 8 Hours
Salary: $20-$30/Hour
Location: Atlanta, USA
Job Description:
Wayfair is seeking an experienced Chief Architect to lead the technical strategy and execution of Wayfair's global loyalty, payments, financing and fraud experiences and platform across all of our retail brands (Wayfair, Perigold, AllModern, Joss & Main, Birch Lane) and geographical areas (currently 5 countries and growing to 15+ in coming years). In 2022, Wayfair processed approximately $12B in net revenue, which in our total addressable market of over $800B (and growing) means we're just getting started. The mission of this team is to provide a world-class global platform to create an enjoyable transactional experience for our customers and suppliers, while managing any transaction risk and total cost of payment.
This role allows for a cross-functional engineering, product management, design and analysis team. We are rapidly expanding our payments platform, which spans fintech, loyalty and fraud, to meet customer demand with a focus on efficiency, scalability and profitability, with real-time impact across the business.
What will you do:
- Serve as a technical leader in the critical domain, designing and building a platform that interfaces with many different systems inside and outside of Wayfair and partners globally
- Play a key role in developing and driving a multi-year technology strategy for Wayfair's Fintech & Loyalty ecosystem.
- Design and review code to implement high-quality, scalable, and future-proof services that will have effective system boundaries and support long-term vision and strategy
- Lead a platform-level technical discussion and help reach lasting, documented conclusions.
- Drive high-impact architectural solutions and hands-on development, including initiation, design, execution and delivery by following good design and coding practices.
- Obsessively focus on production readiness for the team, including testing, monitoring, implementation, documentation, and proactive troubleshooting.
- Identify risks and gaps in technical approaches and propose solutions to meet the technical vision of the department.
- Influence and contribute to the department's strategy and roadmap.
- Technically support the growth of other engineers through mentoring, matchmaking and developing other training opportunities.
- Be recognized externally as a collaborative and credible subject matter expert for the team's broader area of interest
What you will need:
- 10+ years of engineering experience, with a preference for candidates with a combination of large enterprise and start-up experience
- Payment engineering domain experience, especially experience with large-scale integrations (credit cards, finance, BNPL, apps)
- Experience in e-commerce or customer-facing technology on a high-traffic website is also a big plus
- Hands-on experience leading software transformations within high-growth environments at scale
- Experience in architecture and building cloud-based technology at scale
- Excellent communication skills with proven experience leading teams and ability to influence results.