Company Name: Starbucks

Job Name: Shift Lead

Salary: $20-$30/Hour

Qualification: Graduation

Language: English

Location: Trenton, USA

Job Description:

The Food Service Lead is an integral part of our growing Dining Services division that is responsible for the oversight or delegation of responsibilities within the food service operation such as customer service, food preparation, and food safety and sanitation procedures.

Essential Functions:

• Assigns daily work assignments to a food service team and oversees the completion of tasks
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.
• Direct daily activities of food service workers in dining services
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by adhering to food safety policies and procedures
• Oversees set up of workstations including prep tables, service counters, hot wells, steam tables, etc.
• Train and mentor other food service workers
• Oversee hourly employees; encourage employee growth, efficiency, morale, and teamwork and follow through with all counseling and disciplinary actions.
• Verify temperature logs and productions records are completed timely and accurately
• Oversees the break down, cleaning, and sanitizing of workstations
• Maintain a safe, hazard free and sanitary work environment
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.

Qualifications:

• 1 year of leadership within a Starbucks is required
• Previous food service experience required
• Must be able to obtain food safety certification
• Proficiency in multi-tasking
• Must be able to work independently with limited supervision
• Demonstrates excellent customer service skills, interpersonal and communication skills, both written and verbal
• Must be able to stand for long periods of time.
• Adhere to the uniform policy as outlined in the Location Guide
• Ability to understand and follow directions given by management
• Must be available to work flexible hours including evenings and weekends
• Adhere to all safety regulations for sanitation, food handling, and storage policies and procedures
• Requires frequent lifting, carrying, pushing, pulling of up to 25 lbs

We believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Top 20 Common Interview Questions

1. Tell me about yourself.
2. What are your strengths and weaknesses?
3. Why do you want to work for our company?
4. What experience do you have that makes you a good fit for this position?
5. What are your long-term career goals?
6. How do you handle stress and pressure?
7. Can you give me an example of a time when you had to resolve a conflict with a colleague?
8. What do you know about our industry/competitors?
9. How do you stay organized and manage your workload?
10. Can you describe a time when you had to think creatively to solve a problem?
11. How do you handle criticism or feedback?
12. What motivates you to perform at your best?
13. How do you prioritize tasks and manage your time effectively?
14. What do you think are the most important qualities for success in this role?
15. Can you describe your leadership style?
16. Can you walk me through your resume and explain any gaps or inconsistencies?
17. What do you think sets you apart from other candidates?
18. How do you handle ambiguity or uncertainty in a project?
19. Can you give an example of a time when you had to adapt to a new situation quickly?
20. What questions do you have for us?

It's important to prepare for these types of questions and think about how you can best showcase your skills and experience to demonstrate why you're the right fit for the job.