Job Details:-

Hiring Organization: United Airlines

Post Name: Reservation Sales & Services Representative

Qualification: Graduation

Work Hours: 8 Hours

Salary: $20-$30/Hour

Location: Sacramento, USA

Job Description:

Contact Centers help customers with travel issues, handle refunds, manage flight recovery, perform quality checks and more:

Job overview and responsibilities

• Communicate information to customers about fares, fares, schedules, routes, travel documents (visas/passports, etc.), flight arrival and departure times, or related services, in a pleasant, well-modulated voice, and in a courteous manner.
• Resolve customer conflicts that require management or assistance.
• Organize ticketing and other special services
• Inform customers of flight irregularities and schedule changes
• Help company employees organize personal and business travel plans.
• Operates computer terminal equipment for accessing, entering and retrieving information
• sell with advice
• This position is offered on local terms and conditions. No expatriate allowances or work visa sponsorships will be made, even if you are on a time-limited visa. Judgments

Necessary:

• High school diploma, GED, or equivalent education required
• Must be fluent in English and Spanish (written and spoken)
• Must be at least 18 years of age
• Must be legally authorized to work in Mexico for any unsponsored employer
• Must be flexible to work all shifts and, when needed, be available 7 days a week, including holidays and weekends, to deal with any operational and/or unforeseen situations.
• You must have a valid US visa and passport.
• Passing the interview is required to meet the job requirements
• Timely and reliable presence is an essential function of the position.

Top 20 Common Interview Questions

1. Tell me about yourself.
2. What are your strengths and weaknesses?
3. Why do you want to work for our company?
4. What experience do you have that makes you a good fit for this position?
5. What are your long-term career goals?
6. How do you handle stress and pressure?
7. Can you give me an example of a time when you had to resolve a conflict with a colleague?
8. What do you know about our industry/competitors?
9. How do you stay organized and manage your workload?
10. Can you describe a time when you had to think creatively to solve a problem?
11. How do you handle criticism or feedback?
12. What motivates you to perform at your best?
13. How do you prioritize tasks and manage your time effectively?
14. What do you think are the most important qualities for success in this role?
15. Can you describe your leadership style?
16. Can you walk me through your resume and explain any gaps or inconsistencies?
17. What do you think sets you apart from other candidates?
18. How do you handle ambiguity or uncertainty in a project?
19. Can you give an example of a time when you had to adapt to a new situation quickly?
20. What questions do you have for us?

It's important to prepare for these types of questions and think about how you can best showcase your skills and experience to demonstrate why you're the right fit for the job.