Hiring Organization: Wayfair

Post Name: Customer Management Specialist

Qualifications: Graduation

Work Hours: 8

Salary: $20-$30/Hour

Locations:  Tallahassee, USA

Job Description:

We are Wayfair; We deliver a world-class customer experience in home décor and space thanks to people like you, who are driven, driven, collaborative and thrive in a fast-paced environment. To maintain our high standard of delivery and meet the needs of our customers, the Wayfair distribution team play a key role in improving customer satisfaction and repeat business. We have been busy building a world-class logistics network that allows us to delight customers by speeding deliveries, adding services and reducing damages using our resource-based physical warehouses. We're looking for talented and hardworking individuals to join our growing team - your professional home awaits you at Wayfair!

Here are the available shift times:

- Monday, Tuesday, Thursday, Friday from 17:30 to 4:00

- wednesday - saturday - from 6:00 to 16:30

- Sunday - Wednesday - from 6:00 to 16:30

what are you going to do

• Download and receive incoming furniture orders that require large and heavy goods to be moved manually. Use scanning technology to document pertinent case-level information, including the condition, quantity, and location of material in the warehouse.
• Proactively monitor order management systems to ensure all orders are properly received and detailed descriptions of any overstock, shortage or damage issues are provided. Perform periodic cycle counts to ensure inventory is accurate and up to date.
• Take deliveries from your inventory and organize them by truck and stop number. Provide direct feedback on existing user tools and make recommendations for improvements based on your daily experience.
• Track property inventory changes and update reports accordingly
• Work effectively with colleagues and managers. Identify the most efficient way to complete assigned tasks and ask clarifying questions when appropriate.
• Perform additional responsibilities as assigned.

what you will need

• You should feel comfortable lifting up to 75 pounds repeatedly. unassisted product and on the go 150+ lbs. without assistance or by means of lifting equipment.
• Must be able to work on warehouse floor 8 hours a day or more. Track orders and investigate problems.
• Convenience with scanning technology. Experience collecting inventory or handling similar heavy equipment
• Ability to work independently with little or no supervision
• Basic computer skills and reconciles actual inventory counts with computer generated reports.
• Count the physical inventory.
• Previous inventory experience or warehouse knowledge preferred
• Experience in distribution or logistics is a plus. Able to read and understand English to ensure your safety and that of those working around you.

Assistance to people with disabilities

Wayfair is fully committed to providing equal opportunity for all people, including people with disabilities. As part of this commitment, Wayfair will make reasonable accommodations for the known physical or mental limitations of persons with qualifying disabilities, unless doing so imposes an undue disruption on business operations. If you require reasonable accommodations to participate in the job application or interview process, please contact candidateaccommodations@wayfair.com. I need help?

For more information on how to apply for a career with Wayfair, please visit our FAQ page here. About Wayfair Inc.

Wayfair is one of the largest online destinations in the world for the home. Whether you work at our world headquarters in Boston or Berlin, or in our warehouses or offices around the world, we're reinventing the way people buy their homes. Through our commitment to industry-leading technology and creative problem solving, we are confident Wayfair will host the most rewarding work of your career. If you are looking for rapid growth, constant learning and dynamic challenges, you will find that incredible career opportunities are knocking at your door.

No matter who you are, Wayfair is a place you can call home. We are a community of innovative, bold and pioneers who celebrate our differences and know that our unique perspectives make us stronger, smarter and well positioned for success. We value and rely on the collective voices of our employees, customers, communities and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnic origin, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Top 20 Common Interview Questions

1. Tell me about yourself.
2. What are your strengths and weaknesses?
3. Why do you want to work for our company?
4. What experience do you have that makes you a good fit for this position?
5. What are your long-term career goals?
6. How do you handle stress and pressure?
7. Can you give me an example of a time when you had to resolve a conflict with a colleague?
8. What do you know about our industry/competitors?
9. How do you stay organized and manage your workload?
10. Can you describe a time when you had to think creatively to solve a problem?
11. How do you handle criticism or feedback?
12. What motivates you to perform at your best?
13. How do you prioritize tasks and manage your time effectively?
14. What do you think are the most important qualities for success in this role?
15. Can you describe your leadership style?
16. Can you walk me through your resume and explain any gaps or inconsistencies?
17. What do you think sets you apart from other candidates?
18. How do you handle ambiguity or uncertainty in a project?
19. Can you give an example of a time when you had to adapt to a new situation quickly?
20. What questions do you have for us?

It's important to prepare for these types of questions and think about how you can best showcase your skills and experience to demonstrate why you're the right fit for the job.