Company Name: Tesla

Job Name: Customer Support Specialist

Salary: $20-$30/Hour

Qualification: Graduation

Language: English

Location: Trenton, USA

Full Job Description:

Tesla Energy's support professionals solve a variety of customer problems while providing world-class customer service. Meet Tesla's Best Practices, work on other projects, including custom projects and special projects. Supports a general call center operation that accelerates the process to accelerate the global transition to sustainable energy. Energy Assistance Professionals are the front line and face of the Tesla brand. They will maintain a level of professionalism that exceeds the expectations of our customers.

what to do

Achieve minimum expectations of all key performance indicators, monthly and quarterly · Provide effective marketing focused on people and solutions. Manage and track ongoing customer concerns until resolved with various Tesla partners such as planning, maintenance, system development, etc. , and updates on processes/strategies

What to bring

Qualifications: · 1 year of call center experience or equivalent · Demonstrated track record of excellent customer and productivity expectations · Accepts constructive feedback · Thinks outside the box and proactive · Experience with Windows and MS Office applications · Good judgment and critical problem solving. · Ability to adapt to a fast-paced environment · Team building experience is desirable

 Availability to start paid training on 04/17/2023 and work Monday to Friday from 10:30 am to 7:00 pm. Benefits: As a full-time Tesla employee, you will receive full benefits from day one for you and your dependents. · UnitedHealthcare PPO and HSA plans · Choice of 2 health plans with $0 co-pays · Vision and dental plans (including orthodontic coverage) · Company paid life, AD&D, short-term and long-term disability 401(k), product plans job. , and other financial benefits Employee Assistance Program, Paid Vacation, and Paid Emergency Child Care Leave and Workforce Reduction.

Benefits and Compensation

• In addition to a competitive salary, as a full-time Tesla employee, you are entitled to the following benefits from the first day of employment:
• Aetna PPO and HSA plans > 2 health plan options with a $0 deductible
• Benefits for family building, birth, adoption and parenting
• Dental plans (including orthodontic coverage) and vision, both have options with a $0 copay offer
• HSA (Health Savings Account) contribution paid by the company when you enroll in an Aetna High Deductible Medical Plan and HSA
• Flexible Spending Accounts for Health Care and Fiscal Care (FSA)
• LGBTQ+ Care Concierge
• 401(k) and employee benefits, stock purchase plans and other financial benefits
• The company pays basic life insurance, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and vacation time (flexible hours for wage status) and paid vacation
• Supplements for child care and parenting support
• Voluntary benefits must include: critical illness, hospital bills, accident insurance, theft and legal services, and pet insurance
• Weight loss strategies and smoking cessation programs
• Tesla Baby Program
• Benefits for travelers
• Employee reduction programs and benefits