Company Name: Tesla

Job Name:  Customer Service Representative

Salary: $20-$30/Hour

Qualification: Graduation

Language: English

Location: Concorda, USA

Full Job Description:

Tesla's maintenance program is looking for a Customer Support Specialist to work with one of the world's most progressive car brands. This position will include supporting the in-house store in all aspects of their licensed corner program.

what to do

• Management of work processes
• Liaison between customer complaint specialists and the store
• Preparing for the arrival of the car
• The advent of WARP and CCC administration
• Communication with customer expectations
• Combination of lease and transfer
• Vehicle status update
• Restoring equipment and supplies
• Inspection and delivery of repairs
• Perform other related duties as assigned.

What to bring

• 3-5 years of experience in the body shop industry. Vocational school certification in collision repair preferred.
• Valid driver's license and good driving record with at least 2 years of driving experience and no insurance. Excellent written and communication skills and the ability to follow instructions.
• The ability to establish and maintain cooperation with those mentioned during the work, including the public. Microsoft Office experience preferred.
• Must be willing to train others
• Must be comfortable working in a physical store environment
• Ability to work independently in a limited supervisory environment. Must be 18 years old

Benefits and Compensation

• In addition to a competitive salary, as a full-time Tesla employee, you are entitled to the following benefits from the first day of employment:
• Aetna PPO and HSA plans > 2 health plan options with a $0 deductible
• Benefits for family building, birth, adoption and parenting
• Dental plans (including orthodontic coverage) and vision, both have options with a $0 copay offer
• HSA (Health Savings Account) contribution paid by the company when you enroll in an Aetna High Deductible Medical Plan and HSA