Job Details:-

Hiring Organization: Starbucks

Post Name: Customer Service

Qualification: Graduation

Work Hours: 4 Hours

Language: English

Salary: $20-$30/hour

Location: Atlanta, USA

Job Description:

This position works closely with the Store Manager to coordinate the team members' work activities, including training on company, customer and store operational policies and programs, as well as day-to-day cashier, store and store management operations. cash. He acts as shift manager, responding to customer and team member concerns in the absence of the store manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe.

Main areas of responsibility:

• Directs the work activities of departmental, PT and Temporary team members, including:
• Ensures shelves and other displays are stocked, stocked and maintained in accordance with company standards.
• Ensure markups or discounts are taken in accordance with company guidelines. Welcome and assist customers with inquiries and purchases using the cash register to process payments and refunds and resolve customer issues.
• Partners in creating and maintaining a seamless customer service culture focused on solution-based selling and exceptional customer experience. Monitor the accuracy of the daily cash drawer teller balance while ensuring compliance with secure cash handling policies and procedures, including cash, checks and credit/debit cards.
• Coordinates work activities of team members, including conducting training for new hires. Ensures team members understand and follow company and store policies and procedures.
• Receive and verify orders and complete shop reports.
• May be a key keeper and responsible for opening and/or closing the shop. Understands and processes website orders, including merchandise selection and shipping orders.
• Keeps shop and work areas neat and clean. May help other team members complete the department's work.
• Performs other assigned tasks. 1-3 years of experience
• Associate rank or equivalent degree preferred.
• Willingness to work a flexible schedule, including evening hours and weekends. Able to walk and stand steadily; capable of lifting 25-50 pounds; Ability to handle goods using the proper equipment.
• General computer skills

Top 20 Common Interview Questions

1. Tell me about yourself.
2. What are your strengths and weaknesses?
3. Why do you want to work for our company?
4. What experience do you have that makes you a good fit for this position?
5. What are your long-term career goals?
6. How do you handle stress and pressure?
7. Can you give me an example of a time when you had to resolve a conflict with a colleague?
8. What do you know about our industry/competitors?
9. How do you stay organized and manage your workload?
10. Can you describe a time when you had to think creatively to solve a problem?
11. How do you handle criticism or feedback?
12. What motivates you to perform at your best?
13. How do you prioritize tasks and manage your time effectively?
14. What do you think are the most important qualities for success in this role?
15. Can you describe your leadership style?
16. Can you walk me through your resume and explain any gaps or inconsistencies?
17. What do you think sets you apart from other candidates?
18. How do you handle ambiguity or uncertainty in a project?
19. Can you give an example of a time when you had to adapt to a new situation quickly?
20. What questions do you have for us?

It's important to prepare for these types of questions and think about how you can best showcase your skills and experience to demonstrate why you're the right fit for the job.