Company Name: Delta Airlines
Job Name: Cargo Agent
Salary: $20-$30/hour
Qualification: Graduation
Language: English
Location: Phoenix, USA
Full Job Description:
As a Freight Forwarder, you will be working with an innovative team whose common goal is to ensure our customers' goods arrive safely and on time to create a positive customer experience. At Delta, our brand is critical to our continued success. As a Forwarder you play a key role in keeping our brand strong by maintaining professionalism and exhibiting a positive attitude on and off the job.
Cargo Customer Service Agents will be scheduled to work a 20-40 hour shift per week. Work activities include stooping, stooping, twisting, standing, and walking. Work activities are repetitive, such as loading and unloading and carrying cargo and mail on planes. Watch this job preview to learn more about the benefits and responsibilities of this career opportunity at Delta.
Starting pay is $20.00 per hour. Further salary increases occur regularly over 10.5 years.
Summary of responsibilities (not exhaustive of all duties):
- Safely operate ground support equipment such as tugs, forklifts and tow tractors. Subject to flexible working shifts including weekends and bank holidays.
- Subject to working in adverse weather conditions. Practice safety-conscious behaviors in all operational processes and procedures while operating under time constraints.
- Safely lifts, loads, unloads and transports mail and cargo to and from the aircraft, as well as being responsible for on-time shipments. Protect cargo and mail from damage, loss and the elements.
- Safely drive and operate ground equipment such as tugs, forklifts and tow tractors in congested areas. Repeatedly lift and load cargo onto trolleys and ensure that each shipment reaches its destination.
- Use scanners and computers to ensure mail and cargo are properly routed to their destination. Practice safety-conscious behaviors in all operational processes and procedures.
BENEFITS AND ADVANTAGES TO HELP YOU KEEP GROWING
Our culture is rooted in a shared dedication to living our values: caring, integrity, resilience, serving leadership and teamwork, every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on sharing success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help keep you moving up the road:
- Competitive salary, industry-leading profit sharing program and performance incentives.
- 401(k) with generous corporate contributions of up to 9%. Paid leave including holidays, vacations, paid personal time, maternity and paternity leave.
- Comprehensive healthcare benefits including medical, dental, vision, short/long term disability and lifetime benefits. Family care through fertility support, surrogacy and adoption assistance, breastfeeding support, subsidized support, and programs that help loved ones at all stages.
- Holistic wellness programs to support physical, emotional, social and financial health, including access to an Employee Assistance Program that offers support for you and anyone in your family, free financial advice, and extensive health support resources mental . Domestic and international flight privileges available in space for eligible employees and family members.
- Professional development programs to achieve your long-term career goals. Global partnerships to engage in community service and innovative lenses created to focus on sustainability and reduce our carbon footprint.
- Corporate resource groups created to connect employees with common interests to promote inclusion, provide perspectives and help implement strategies. Awards and recognitions through the Unstoppable Together platform.
- Access more than 500 discounts, special savings and voluntary benefits through Deltaperks, such as car and hotel rental and auto insurance, home and pet, legal services and childcare.
Top 20 Common Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work for our company?
- What experience do you have that makes you a good fit for this position?
- What are your long-term career goals?
- How do you handle stress and pressure?
- Can you give me an example of a time when you had to resolve a conflict with a colleague?
- What do you know about our industry/competitors?
- How do you stay organized and manage your workload?
- Can you describe a time when you had to think creatively to solve a problem?
- How do you handle criticism or feedback?
- What motivates you to perform at your best?
- How do you prioritize tasks and manage your time effectively?
- What do you think are the most important qualities for success in this role?
- Can you describe your leadership style?
- Can you walk me through your resume and explain any gaps or inconsistencies?
- What do you think sets you apart from other candidates?
- How do you handle ambiguity or uncertainty in a project?
- Can you give an example of a time when you had to adapt to a new situation quickly?
- What questions do you have for us?
It's important to prepare for these types of questions and think about how you can best showcase your skills and experience to demonstrate why you're the right fit for the job.