Southwest Airlines Careers Work From Home, Southwest Airlines Careers Remote #Full Time ( Sr CRM Data Administration Consultant )
Company Name: Southwest Airlines
Post Name: Sr CRM Data Administration Consultant
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-30/hour
Location: Texas, USA
Southwest Airlines Careers Work From Home, Southwest Airlines Careers Remote #Full Time ( Sr CRM Data Administration Consultant )
Full Description:
The people of Southwest airlines come collectively to deliver on our purpose, that’s to connect humans to what’s vital in their lives through friendly, reliable, and occasional-fee air journey. The Sr consumer relationship management (CRM) records management consultant invests in the destiny of Southwest’s humans as they manage the CRM inside the Southwest commercial enterprise (SWA Biz) space. Southwest enterprise is Southwest’s corporate and enterprise tour application, and this representative might assist the CRM on this space – along with data insights and querying, troubleshooting problems and upgrades to CRM statistics, and reviews and dashboard control. Southwest enterprise’s CRM is constructed on income Cloud, and the groups use carrier Cloud and other tools (i.E. Conga, Pardot, territory maps, facts insights, and so forth.) with the intention to offer our mythical Hospitality to Southwest business clients and ability customers. The business journey phase is one which Southwest is working to be revolutionary and intentional in nurturing, and this Sr CRM statistics administration representative will provide the insights to help achieve this. This representative has the possibility to learn and develop of their expertise each day and drive the future of Southwest commercial enterprise
Southwest Airlines Careers Work From Home
Additional info:
The way of life of Southwest airlines manner we include a bendy place of business and price the camaraderie, collaboration, and innovation that occurs whilst we come collectively and have interaction face-to-face at our vibrant corporate Campus. This role is a hybrid function based totally out of our company Campus in Dallas, TX, which requires personnel to work onsite on our company Campus at least three days a week. The branch designates the precise 3 days of the week employees need to work on-web site.
U.S. Citizenship or modern authorization to paintings inside the U.S. Is required, and no modern or destiny work authorization sponsorship available.
Southwest airways is an equal opportunity employer. We keep to look for opportunities to reflect the communities we serve, and welcome applicants with various thoughts, backgrounds, and reports.
Task summary
The Sr CRM statistics management business consultant is answerable for defining, crafting, and executing the business enterprise’s CRM & data desires in concert with the wishes of the commercial enterprise as described by using the Southwest business management team. Additionally, this role is accountable for using the incorporation of those information elements (existing and destiny additions) into all applicable business processes. Presents mythical internal customer support by appearing as a resource of records internally and to other departments in the enterprise.
Obligations
- Govern records and information procedures across virtual systems and channels
- Accomplice with privacy office on new methods and initiatives to make certain compliance with information privateness laws
- Associate with advertising and technology to integrate CRM and Pardot information through FTPs, URL parameters, CSV documents, and tracking pixels
- Maintain CRM and again-end statistics systems for integrity and accuracy along with cleaning and duplicate file management
- Audit information regularly to discover statistics integrity issues and / or opportunities for manner improvement
- Broaden Salesforce and Tableau reports, dashboards, and tactics to continuously display records pleasant and integrity
- Oversee lead funnel control and making plans
- Expand procedure upgrades for getting into and tracking leads and account statistics on the way to boom performance and effectiveness
- Continuously display and manipulate lead routing and distribution process to measure and check lead fine through quantifiable software metrics/KPIs, attractive with advertising and sales groups
- Collaborate and align with business teams to proactively identify opportunities for upgrades to lead era and nurturing targets to offer the team with the necessary advertising assets and tools
- Perform mass records imports in CRM systems the usage of API’s or other statistics transformation tools along with Alteryx, Mulesoft, SF information Loader or Ab Initio and perform guide or automated records entry / records smooth up as required
- Evaluate current commercial enterprise methods, records needs, and structures to become aware of gaps and possibilities for improvement and consistency in collaboration with key stakeholders
- Become aware of gaps and root purpose in integrations among CRM, Teradata, Conga and other packages
- Develop user memories to help the design and development of CRM, records and 3rd birthday party answers
- Collaborate with developers to check and verify that solutions will meet the enterprise requirements
- Write test instances for person attractiveness testing and offer trying out help
- Collaborate with cease customers to expand training. Work with inner and outside specialists when vital to make certain content is whole and correct
- Deliver education to quit customers
- Help in strategic tasks with era integration via reading present techniques, identifying method improvements, and working with system and business owners to put in force
- Have strong commercial enterprise acumen so that it will advise CRM and statistics functionality that meets commercial enterprise needs
- Ought to be capable of meet any physical capacity requirements indexed in this description
- May additionally perform different activity obligations as directed by means of worker’s Leaders
Southwest Airlines Careers Remote #Full Time ( Sr CRM Data Administration Consultant )
Expertise, abilties and abilties
- First rate statistics mining skills and experience working with massive datasets in square, Salesforce and/or Alteryx
- Demonstrates potential to interpret information, draw implications and adjust method required capability to live organized and deliver excessive quality work, paying close attention to info
- Capacity to use logic and reasoning to identify answers, conclusions or processes to issues
- Capability to provide satisfactory and accurate work below pressure of tight deadlines
- Potential to understand and connect mistakes with a excessive attention to detail
- Capacity to provoke tasks, perform obligations, respond to inquiries, and suppose independently with out course or supervision
- Capability to study, examine, and interpret data
- Capacity to perceive and examine traits in large sets of statistics
- Ability to prepare and supply records in a visible layout
- Potential to produce first-class and accurate work underneath pressure of tight time limits
- Ability to suppose seriously when confronted with a trouble or task
- Capability to stay prepared and supply high first-rate work, paying near interest to information
- Ability to prioritize a couple of tasks concurrently with frequent interruptions and time constraints
- Advanced Excel abilities which includes pivot tables, v-appearance ups, macros, and advanced formulas
Education
- Required: high school degree or GED
- Required: Bachelor’s diploma or equivalent paintings experience; degree in business, MIS, laptop technological know-how, or Math desired
- Favored: superior diploma; MBA or Masters in related subject
Experience
- Required: professional stage revel in, expansive and some distance attaining expertise in:
- CRM, Database, sq. Querying, facts analysis and Visualization gear along with Salesforce, Tableau, Alteryx and Microsoft Excel
Desired: experience with Conga and/or Pardot
Southwest Airlines Careers Work From Home
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- Growth opportunities: Look for a company that offers opportunities for professional development and career advancement. Ask about training programs, mentoring, and opportunities to take on new responsibilities or roles.
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- Work-life balance: Consider the company’s approach to work-life balance. Do they offer flexible schedules or remote work options? Is there an expectation of working long hours or being constantly available?
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- Company performance: Look at the company’s financial performance and growth trajectory. Consider factors like revenue, profitability, and stock performance when evaluating the company’s prospects for long-term success.
- Interview preparation: Prepare thoroughly for the interview process. Research the company, review your resume and cover letter, and practice your answers to common interview questions. Be prepared to ask thoughtful questions about the company and the role.
