Remote Jobs Charlotte Nc #Click #Go-Ahead ( People Manager )
Company Name: Global Linking Solutions
Post Name: People Manager
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-30/hour
Location: North Carolina, USA
Remote Jobs Charlotte Nc #Click #Go-Ahead ( People Manager )
Full Description:
GLS is a controlled service provider based in 1998. Our attention is on the improvement of optimized designs that pressure security, overall performance, and financial savings thru managed community answers.
We deploy a varied NOC and SOC with a multi-tier structure of aid technicians. Our task management and engineering teams leverage our specialised toolset to supply smooth community transitions and roll outs. Our operations teams are dedicated to customer pleasure and paintings hard to personalize our established approaches and gear to flawlessly healthy each client’s unique requirements.
That is your possibility to join our network Operations middle team as a humans manager.
The human beings manager is a essential function, we are focused on their achievement. The people manager will be a part of our management team running with all tiers, inclusive of the govt crew. The humans manager will play a critical function in overseeing a dynamic crew of network Operations middle Technicians. The human beings manager will be accountable for assessing, growing, and reviewing technicians, even as offering support, communication, and possibilities for expert increase at the same time as maintaining a wholesome agency subculture and meeting KPIs.
Remote Jobs Charlotte Nc #Click #Go-Ahead ( People Manager )
Responsibilities encompass however are not confined to:
- Provide remarks on employee performance, help to increase employee abilties in which wanted, and deal with performance development possibilities
- Reveal worker attendance and performance to make certain that they meet required standards
- Assign responsibilities and projects to personnel in step with their strengths and weaknesses
- Coordinate worker conferences inclusive of body of workers meetings or group conferences
- Reveal ticket metrics, set up and act on improvement plans for such things as a hit decision time
- Maintain worker information which includes documentation of disciplinary movements – make sure proper documentation methods and procedures are accompanied
- Evaluate employee performance opinions and offer remarks for 30, 60, ninety-day evaluations as well as annual evaluations. Act as a point of contact for worker transfers or promotion concerns
- Defend company’s fee with the aid of retaining statistics exclusive
- Constantly look for approaches to improve the employee enjoy all through the worker lifecycle to maximise individual and organizational overall performance
- Act as an ambassador and champion of the enterprise logo – both internally and externally
- Construct and manage effective working relationships with different organizational leaders to ensure a excessive level of engagement for enterprise extensive tasks, sports, and surveys
- Offer a voice for the network Operations center Technicians – make sure employee concerns are addressed or supported with the suitable channels
- Make a contribution to the department attainment of organizational goals and excessive patron satisfaction
- Different obligations as assigned
Qualifications:
- Validated smartphone, communications, interpersonal abilties, and ability to follow set up recommendations, guidelines, and methods
- Ability to work difficult to effect trade in a dynamic, high standards environment whilst preserving a fantastic method with management, peers, and subordinates
- Ability to work with others to resolve problems, cope with requests or situations
- Strong hassle solving and struggle resolution capabilities
- Discretion, sensitivity, and confidentiality. Proven potential to pay attention, analyze and inform appropriately whilst retaining the required sensibilities in handling private data
- Strong worker members of the family capabilities
- Strategic philosopher, able to balance every day operations with long time planning and desires
- Excellent organizational capabilities and interest to element
- Demonstrated potential to analyze and examine issues, imparting comments, guidance, and course
- Demonstrated to take initiative and be accountable
Bonus qualifications:
- Multilingual – Spanish, German, or French speakme
- Previous community operations experience together with price ticket control or troubleshooting function
- Experience leading a technical team
Remote Jobs Charlotte Nc #Click #Go-Ahead ( People Manager )
Some Important Points to Know Before Applying To Company
- Company culture: Make sure to research the company’s culture before applying. Look for reviews from current and former employees, and check out the company’s social media pages to get a sense of their values and work environment.
- Job requirements: Make sure you meet the qualifications listed in the job description before applying. If you’re not sure, reach out to the hiring manager or recruiter to ask for clarification.
- Company values: Look for a company whose values align with your own. This will make you more motivated and engaged in your work, and will help you feel like you’re making a meaningful contribution.
- Compensation and benefits: Make sure you’re clear on the salary range and benefits package being offered. Consider factors like health insurance, retirement savings plans, and paid time off when evaluating the offer.
- Growth opportunities: Look for a company that offers opportunities for professional development and career advancement. Ask about training programs, mentoring, and opportunities to take on new responsibilities or roles.
- Reputation: Research the company’s reputation in the industry and among its customers. Look for news articles or reviews that may give you insight into how the company is perceived.
- Work-life balance: Consider the company’s approach to work-life balance. Do they offer flexible schedules or remote work options? Is there an expectation of working long hours or being constantly available?
- Diversity and inclusion: Look for a company that values diversity and inclusion. Check out their diversity statistics and see if they have any initiatives or programs aimed at creating a more inclusive workplace.
- Company performance: Look at the company’s financial performance and growth trajectory. Consider factors like revenue, profitability, and stock performance when evaluating the company’s prospects for long-term success.
- Interview preparation: Prepare thoroughly for the interview process. Research the company, review your resume and cover letter, and practice your answers to common interview questions. Be prepared to ask thoughtful questions about the company and the role.
