Remote Airline Jobs, American Airlines Customer Service Jobs #Full Time ( Customer Service Representative )
Company Name: American Airlines
Post Name: Customer Service Representative
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-30/hour
Location: Maine, USA
Remote Airline Jobs, American Airlines Customer Service Jobs #Full Time ( Customer Service Representative )
Full Description:
Why you may love this process
A hit Reservations Representatives care for people on life’s adventure by using connecting with clients and providing solutions to their travel wishes.
American Airlines Customer Service Jobs #Full Time ( Customer Service Representative )
What you may do
- Master several weeks of fast-paced, intensive education on merchandise, techniques, policies and gear; and hold getting to know with recurrent education each 12 months
- Take care of contacts from clients and advantage their believe through supplying answers to their journey wishes
- Listen to the clients’ needs and proactively offer options
- Generate revenue with the aid of selling tickets and associated products/offerings
- Provide a excessive degree of customer support
- Work on a full-time foundation, operating constantly at a pc, with scheduled breaks and lunch periods
- Work in an operation that covers a 24-hour length which incorporates weekends and holidays and day/evening/in a single day shifts that would vary in the course of the yr and as determined through seniority bidding
- Every so often, be supplied voluntary overtime and required to paintings obligatory beyond regular time
- Be assigned overall performance desires and receive coaching toward continuous development
- Paintings within a being concerned surroundings with a passion for way of life and diversity with a robust sense of community, volunteer agencies and aid of various causes
- * reasonable motels may be made for qualifying individuals with disabilities.
All you may want for fulfillment
Qualified candidates:
- Can be at the least 18 years of age
- May have a high college degree or GED Equivalency
- Can read, write, and fluently communicate and recognize the English language
- Will be capable of perform duties even as final at a computer for prolonged durations of time
- Can paintings as scheduled and in accordance with the yankee airways Attendance policy
- Will deal with info and cope with more than one duties with accuracy while presenting exceptional customer service
- Are self-disciplined and answerable for performing process functions with minimum supervision
- Are imaginitive, skilled in problem-solving and are capable of cope with difficult/stressful conditions
The maximum competitive applicants:
- Are assured in the use of era and navigating through a couple of programs at some point of a single call
- Have previous Reservations and/or customer service experience in a contact center environment
- Thrive on continuous development and purpose attainment
- Have a ardour for journey with the hobby, understanding, and experience to become a patron’s trusted consultant
Remote Airline Jobs
Some Important Points to Know Before Applying To Company
- Company culture: Make sure to research the company’s culture before applying. Look for reviews from current and former employees, and check out the company’s social media pages to get a sense of their values and work environment.
- Job requirements: Make sure you meet the qualifications listed in the job description before applying. If you’re not sure, reach out to the hiring manager or recruiter to ask for clarification.
- Company values: Look for a company whose values align with your own. This will make you more motivated and engaged in your work, and will help you feel like you’re making a meaningful contribution.
- Compensation and benefits: Make sure you’re clear on the salary range and benefits package being offered. Consider factors like health insurance, retirement savings plans, and paid time off when evaluating the offer.
- Growth opportunities: Look for a company that offers opportunities for professional development and career advancement. Ask about training programs, mentoring, and opportunities to take on new responsibilities or roles.
- Reputation: Research the company’s reputation in the industry and among its customers. Look for news articles or reviews that may give you insight into how the company is perceived.
- Work-life balance: Consider the company’s approach to work-life balance. Do they offer flexible schedules or remote work options? Is there an expectation of working long hours or being constantly available?
- Diversity and inclusion: Look for a company that values diversity and inclusion. Check out their diversity statistics and see if they have any initiatives or programs aimed at creating a more inclusive workplace.
- Company performance: Look at the company’s financial performance and growth trajectory. Consider factors like revenue, profitability, and stock performance when evaluating the company’s prospects for long-term success.
- Interview preparation: Prepare thoroughly for the interview process. Research the company, review your resume and cover letter, and practice your answers to common interview questions. Be prepared to ask thoughtful questions about the company and the role.
