Netflix Remote Customer Service Jobs, Netflix Viewer Job In UK ( Head of Player Support )
Company Name: Netflix
Post Name: Head of Player Support
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: £20 – £30/Hour
Location: London, UK
Netflix Remote Customer Service Jobs, Netflix Viewer Job In UK ( Head of Player Support )
Full Description:
Netflix is searching for an extraordinary Head of Player Backing for the Netflix Game Studio to assist with conveying the up and coming age of computer games for an overall crowd. The job will lead the player support endeavors for the Game Studios across the arrangement of inside and remotely created games in organization with the Netflix Client care group that traverses a worldwide encouraging group of people for Netflix.
This job will lay out the player support framework for games at Netflix, a piece of the cross-utilitarian group that directs the Player venture encountering games on the Netflix administration. They will work intimately with the game improvement groups to surface and resolve game explicit issues and patterns as well as more extensive help issues. Moreover, they will work intimately with the Item Promoting group on the dynamic paid media, social and local area discussions occurring and the game groups on new component delivers and live worked occasions to best help the Player experience everyday, and through new issues experienced for any game that is a piece of our administration. The up-and-comer will have a demonstrated history of building solid connections across a wide, cross utilitarian association and supporting a wide gathering of game improvement groups through a powerful blend of instruments, processes and inward/outer assets.
Obligations:
- Own start to finish player support stream, teaming up with Makers, PMs on game issues. As well as Item Promoting, Outside Interchanges and Execution Showcasing on generally speaking comm plans
- Lay out the framework and smooth activity of client assistance for Netflix Game Studio, utilizing the organization of emotionally supportive networks at Netflix that traverses across numerous dissemination gadgets (ex. Cell phones, television, Web)
- Work together with Client assistance Activities, Item and Designing accomplices for CS instruments that help needs for games, assessing outsider programming and resourcing open doors
- Assess and deal with the particular help design and cycle for inside and remotely created games likewise founded on game sorts (ex. Live worked games with progressing highlight delivers and live occasions), laying out proper execution measurements and SLA for our worldwide player base Total perspective on player wellbeing for games in view of inbound ticket, revealing and dashboard creation as a piece of an all encompassing way to deal with player relationship the board
- Constantly source important game data to be utilized for Assist Center and Information With basing content for Player self improvement
- Enlist and oversee Player Backing drives committed to and implanted in the Game Studio game groups
- Drive information examination for all parts of the client assistance administration to persistently further develop the player experience
Necessities:
- 3+ long stretches of involvement with client service including the computer game industry
- Commonality and comprehension of the game advancement cycle and assortment of game substance, ideally with live assistance game with long term live tasks
- 5+ years dealing with a group including individuals chiefs, supporting numerous particular items with their own work processes
- Profound involvement in information driven way to deal with examine and upgrade client service for different items
- Demonstrated history of working with a wide cross practical group, driving outcomes from direct administration and impact, characterizing shared objectives and exceptionally moving toward arrangements
- Consistently searching for ways of improving and emphasize a current structure, or building over again for best outcomes
- Energy for computer games, developments in programming and equipment and how they enhance the player experience
Netflix Remote Customer Service Jobs, Netflix Viewer Job In UK ( Head of Player Support )
Benefits to work in UK:
Working in the UK offers several benefits that make it an attractive destination for employment. Here are some of the key advantages:
- Strong Economy: The UK has one of the world’s largest economies, providing a wide range of job opportunities across various sectors. Industries such as finance, technology, healthcare, creative arts, and engineering are particularly robust.
- Global Business Hub: London, the capital city of the UK, is a major global financial center and a hub for international business. It attracts numerous multinational companies, offering professionals the chance to work with leading organizations and gain exposure to a diverse range of industries.
- High-Quality Education: The UK is renowned for its world-class universities and educational institutions. Working in the UK provides access to top-quality education and research opportunities, allowing professionals to enhance their skills and knowledge.
- Multicultural Environment: The UK is a diverse and multicultural society, with people from various backgrounds and nationalities. Working in such an environment fosters cultural exchange, promotes tolerance, and provides opportunities to collaborate with individuals from different parts of the world.
- Career Development: The UK offers a supportive work environment that encourages professional growth and development. There are numerous training programs, networking events, and mentorship opportunities available to help individuals enhance their skills, progress in their careers, and reach their full potential.
- Employee Rights and Benefits: The UK has a robust framework of employment laws that protect workers’ rights. Employees are entitled to benefits such as paid annual leave, sick leave, maternity/paternity leave, and access to healthcare services. The country also has a national minimum wage and regulations for working hours to ensure fair treatment of workers.
- Social Security System: The UK has a comprehensive social security system that provides a safety net for individuals facing financial difficulties, such as unemployment benefits, disability allowances, and state pensions. This helps to provide a level of financial security for workers.
- Healthcare: The UK’s National Health Service (NHS) is a publicly funded healthcare system that provides free or low-cost medical treatment to residents. Access to quality healthcare is an essential benefit for individuals working in the UK.
- Travel Opportunities: The UK’s central location in Europe makes it an excellent base for traveling and exploring the rest of Europe. With excellent transportation links, professionals can easily visit other European countries during holidays or weekends.
- Cultural and Recreational Activities: The UK offers a vibrant cultural scene with numerous museums, galleries, theaters, music venues, and sporting events. There are plenty of recreational activities and attractions to enjoy during leisure time, ensuring a good work-life balance.
It’s important to note that immigration policies and regulations may vary, so it’s advisable to check the latest visa requirements and eligibility criteria if you are considering working in the UK.
Netflix Remote Customer Service Jobs, Netflix Viewer Job In UK ( Head of Player Support )
