Amex Virtual Assistant Job In Belgium #Apply For It Now!! @Jobvacancyinfo ( Customer Service Advocate )
Company Name: American Express
Post Name: Customer Service Advocate
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: €20 – €30/Hour
Location: Antwerp, Belgium
Amex Virtual Assistant Job In Belgium #Apply For It Now!! @Jobvacancyinfo ( Customer Service Advocate )
Full Description:
At American explicit, you’ll be diagnosed on your contributions, management, and effect—each colleague has the opportunity to proportion inside the enterprise’s success. Collectively, we’ll win as a group, striving to uphold our business enterprise values and effective backing promise to provide the world’s first-class consumer revel in every day. And we’ll do it with the utmost integrity, and in an surroundings wherein all people is visible, heard and feels like they belong.
Amex Virtual Assistant Job In Belgium #Apply For It Now!! @Jobvacancyinfo ( Customer Service Advocate )
How will you’re making an effect in this role?
- Supply world-magnificence customer service, with the aid of explaining our related benefits and responding to customer inquiries and worries over the phone.
- Record important information, which includes claim information, client’s change of details, and different pertinent statistics.
- Build significant relationships with our clients through a purchaser first technique, which would entail know-how their state of affairs and needs, answering questions, and ensuring each customer knows American specific has their back.
- Decorate our clients’ revel in via customized service, active listening and effective trouble fixing, even as continually treating clients with a high stage of admire
- Meet and exceed high-quality and productiveness dreams and comply with all regulatory requirements.
- Navigate laptop structures and programs to service our customers and allow them to get the maximum from our on line platform.
- Manage other manufacturing related sports, consisting of lawsuits and escalations.
- Capacity to prioritize and adapt to an ever-changing surroundings.
Minimal qualifications
- English language fluency required.
- Dating builder who has ardour for handing over super provider.
- Splendid verbal, written and interpersonal communication capabilities.
- Sturdy customer support skills and the capability to de-strengthen customer situations.
- Demonstrates personal excellence by last fine in tough situations.
- Self-assured, positive and supports a group surroundings.
- Important, analytical, and forward wondering whilst hassle-solving, and should own excellent time control, organizational, and lively listening abilities.
- Quick learner, who possesses the ability and resiliency to paintings in a fast-paced and dynamic surroundings, in which multi-tasking, converting priorities, and use of multiple systems is a part of the day by day expectancies.
- Capacity to demonstrate initiative with minimal supervision to force outcomes.
- Superior degree of accuracy and attention to element
- Sturdy proficiency in laptop talents, consisting of MS phrase and Excel
Amex Virtual Assistant Job In Belgium #Apply For It Now!! @Jobvacancyinfo ( Customer Service Advocate )
Some Important Points to Know Before Applying To Company
- Company culture: Make sure to research the company’s culture before applying. Look for reviews from current and former employees, and check out the company’s social media pages to get a sense of their values and work environment.
- Job requirements: Make sure you meet the qualifications listed in the job description before applying. If you’re not sure, reach out to the hiring manager or recruiter to ask for clarification.
- Company values: Look for a company whose values align with your own. This will make you more motivated and engaged in your work, and will help you feel like you’re making a meaningful contribution.
- Compensation and benefits: Make sure you’re clear on the salary range and benefits package being offered. Consider factors like health insurance, retirement savings plans, and paid time off when evaluating the offer.
- Growth opportunities: Look for a company that offers opportunities for professional development and career advancement. Ask about training programs, mentoring, and opportunities to take on new responsibilities or roles.
- Reputation: Research the company’s reputation in the industry and among its customers. Look for news articles or reviews that may give you insight into how the company is perceived.
- Work-life balance: Consider the company’s approach to work-life balance. Do they offer flexible schedules or remote work options? Is there an expectation of working long hours or being constantly available?
- Diversity and inclusion: Look for a company that values diversity and inclusion. Check out their diversity statistics and see if they have any initiatives or programs aimed at creating a more inclusive workplace.
- Company performance: Look at the company’s financial performance and growth trajectory. Consider factors like revenue, profitability, and stock performance when evaluating the company’s prospects for long-term success.
- Interview preparation: Prepare thoroughly for the interview process. Research the company, review your resume and cover letter, and practice your answers to common interview questions. Be prepared to ask thoughtful questions about the company and the role.
