Amex Virtual Assistant, Jobs At American Express In UK ( Client Support Specialist )
Company Name: American Express
Post Name: Client Support Specialist
Qualification: Graduation
Industry: Private
Employment Type: Part Time
Work Hours: 8 Hours
Salary: £20 – £30/Hour
Location: London, UK
Full Description:
With the right sponsorship, individuals and organizations have the ability to advance in amazing ways. At the point when you join Group Amex, you become piece of a worldwide and various local area of partners with a relentless obligation to back our clients, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is novel and significant to you with advantages, projects, and adaptability that help you by and by and expertly. Amex Virtual Assistant, Jobs At American Express In UK ( Client Support Specialist )
At American Express, you’ll be perceived for your commitments, authority, and effect — each associate has the potential chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong support vow to give the world’s best client experience consistently. Furthermore, we’ll do it with the greatest amount of honesty, and in a climate where everybody is seen, heard and feels like they have a place.
Join Group Amex and we should lead the way together.
Accertify is a main supplier of extortion counteraction, chargeback the executives, gadget knowledge and installment entryway answers for clients spreading over different enterprises around the world. Together, we have exhibited colossal development and worth to our amazing rundown of traders that we secure. This proceeded with fast development sets out extra open doors to upgrade the worth we furnish to our clients with our solutions.Accertify is all a completely claimed auxiliaries of American Express. We are searching for a Client Backing Expert to join our group to help our clients and deal with their openness to online Mastercard extortion.
Work Liabilities Include:
- Offer specialized help and set up for our clients with respect to our Misrepresentation, Chargeback, and Installment Passage functionalities
- Investigating client issues interfacing with our frameworks. Screen for framework alarms. Contact clients when breaks in their information feed are affected
- Create and send misrepresentation exchange screening rules and philosophies
- Arrange Extortion Expert UI to client’s determinations
- Work intimately with clients to recognize new elements and usefulness for Interceptas
- Work intimately with Accertify Well-informed authorities to assess and distinguish arising advancements/misrepresentation drifts and embrace new methodologies and highlights depending on the situation
- Foster areas of strength for a with clients to convey uncommon help and guarantee that assumptions are surpassed
- Go about as a contact between outer clients and inner offices including Record The executives, Tasks, and Improvement groups
- Team up and go to gatherings as alloted
Capabilities:
- This is a high perceivability job and requires superb relational abilities as well as a dynamic and vigorous way to deal with critical thinking to additional a top tier client experience.
Explicit capabilities include:
- Related knowledge working straightforwardly with clients
- Experience with specialized investigating of an application
- Fantastic composed and verbal relational abilities
- Fiery, energetic, and have a “can do” uplifting perspective
- Conscientious
- Have administration attributes and qualities
- Bilingual – English and Japanese language capability
- Instructive necessity: Four year college education as well as 3+ years experience of use support experience required, ideally supporting programming as a help (SaaS)
Favored Extra:
- Experience with online Mastercard misrepresentation counteraction an or more
- Experience with supporting installment exchanges with a card processor
- Experience with supporting chargeback processes
Amex Virtual Assistant, Jobs At American Express In UK ( Client Support Specialist )
Benefits to work in UK:
Working in the UK offers several benefits that make it an attractive destination for employment. Here are some of the key advantages:
- Strong Economy: The UK has one of the world’s largest economies, providing a wide range of job opportunities across various sectors. Industries such as finance, technology, healthcare, creative arts, and engineering are particularly robust.
- Global Business Hub: London, the capital city of the UK, is a major global financial center and a hub for international business. It attracts numerous multinational companies, offering professionals the chance to work with leading organizations and gain exposure to a diverse range of industries.
- High-Quality Education: The UK is renowned for its world-class universities and educational institutions. Working in the UK provides access to top-quality education and research opportunities, allowing professionals to enhance their skills and knowledge.
- Multicultural Environment: The UK is a diverse and multicultural society, with people from various backgrounds and nationalities. Working in such an environment fosters cultural exchange, promotes tolerance, and provides opportunities to collaborate with individuals from different parts of the world.
- Career Development: The UK offers a supportive work environment that encourages professional growth and development. There are numerous training programs, networking events, and mentorship opportunities available to help individuals enhance their skills, progress in their careers, and reach their full potential.
- Employee Rights and Benefits: The UK has a robust framework of employment laws that protect workers’ rights. Employees are entitled to benefits such as paid annual leave, sick leave, maternity/paternity leave, and access to healthcare services. The country also has a national minimum wage and regulations for working hours to ensure fair treatment of workers.
- Social Security System: The UK has a comprehensive social security system that provides a safety net for individuals facing financial difficulties, such as unemployment benefits, disability allowances, and state pensions. This helps to provide a level of financial security for workers.
- Healthcare: The UK’s National Health Service (NHS) is a publicly funded healthcare system that provides free or low-cost medical treatment to residents. Access to quality healthcare is an essential benefit for individuals working in the UK.
- Travel Opportunities: The UK’s central location in Europe makes it an excellent base for traveling and exploring the rest of Europe. With excellent transportation links, professionals can easily visit other European countries during holidays or weekends.
- Cultural and Recreational Activities: The UK offers a vibrant cultural scene with numerous museums, galleries, theaters, music venues, and sporting events. There are plenty of recreational activities and attractions to enjoy during leisure time, ensuring a good work-life balance.
It’s important to note that immigration policies and regulations may vary, so it’s advisable to check the latest visa requirements and eligibility criteria if you are considering working in the UK.
Amex Virtual Assistant, Jobs At American Express In UK ( Client Support Specialist )
