Netflix Viewer Job, Netflix Remote Customer Service Jobs In UAE ( Investigations Response Specialist )
Company Name: Netflix
Post Name: Investigations Response Specialist
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: AED40 – AED60/Hour
Location: Dubai, UAE
Full Description:
Netflix is the world’s driving real time diversion administration with 231 million paid participations in north of 190 nations getting a charge out of television series, narratives, highlight movies and versatile games across a wide assortment of kinds and dialects. As Netflix keeps on developing, we are searching for a gifted colleague to join the Client care group as an Expert in the Examinations and Reaction group.
The Examinations and Reaction group – in close organization with Lawful and other basic partners – handles and breaks down delicate requests, security related and Client assistance accelerations to safeguard Netflix’s business and our part’s insight.
You will be an asset for cross-useful groups on issues connected with the Netflix client experience. While liaising with our Security groups, you will dissect, explore, and answer private and official customer demands and deal with an assortment of legitimately touchy CS work processes.
We are looking for an inspired self-starter who is thorough, has solid judgment, and shows an eagerness to finish things. This is a special chance to make influence being important for a quick moving association and dealing with various delicate issues.
The position is situated in Mexico City, MX and reports to the Supervisor of Examinations and Reaction (Protection), who is situated in MX. This singular will work in close joint effort with groups, for example, Client support, Security Tasks, Administrative Consistence, Item, Designing and other cross-useful groups to do their obligations.
Obligations:
- Break down, examine and precisely handle high-need Protection requests from customers, offices, legal advisors, legislative and additionally administrative substances in regards to security and Netflix’s buyer practices and encounters.
- Break down, distinguish and sum up complex truth designs, client matters/solicitations and ideas across various functional lines, as per material regulations and our terms of administration, while maintaining’s serious areas of strength for Netflix to our part’s insight.
- Communicate and collaborate with different cross-practical partners at Netflix to assess and explore issues while liaisoning on corporate arrangements.
- Keep up with and further develop documentation to drive functional enhancements
- Use information to figure out volume and reveal patterns to drive navigation.
Capabilities:
- 3+ long stretches of involvement overseeing and taking care of high-volume lines, ideally inside Security, administrative consistence and comparable enterprises.
- Solid logical and decisive reasoning abilities, with the capacity to audit high-intricacy information across numerous devices, draw an obvious conclusion and distinguish patterns.
- Have situational attention to recognize and heighten matters that require earnest consideration.
- Prevalent hierarchical abilities, unprecedented tender loving care, and a ‘rock the boat’ mentality that cycles can constantly be gotten to the next level.
- Self-starter and quick student who can work autonomously while utilizing perfect judgment.
- Capacity to adjust to business needs and flourish in a quick moving climate with moving needs, while effectively dealing with various undertakings and high-perceivability projects with severe cutoff times.
- Responsive to and ready to suitably consolidate ongoing input.
- Fantastic composed and verbal relational abilities in English are compulsory; different dialects are an or more.
- Capability in Zendesk or potentially other Client assistance programming.
- Past direct insight as well as experience with Client care associations is an or more.
Netflix Viewer Job, Netflix Remote Customer Service Jobs In UAE ( Investigations Response Specialist )
Benefits to work in UAE:
Working in the United Arab Emirates (UAE) offers several advantages and benefits. Here are some of the key benefits to working in the UAE:
- Tax-Free Income: One of the most significant advantages of working in the UAE is the absence of income tax. This means that employees can take home their entire salary without any deductions, allowing for higher disposable income.
- Competitive Salaries: The UAE is known for offering attractive and competitive salaries, particularly in sectors such as finance, oil and gas, technology, construction, and hospitality. The absence of income tax further enhances the financial benefits.
- Economic Stability: The UAE has a stable and growing economy. With its strategic location and strong infrastructure, the country attracts numerous multinational companies and investment. This stability provides a secure and favorable environment for professionals seeking employment opportunities.
- Cultural Diversity: The UAE is a melting pot of cultures, with a large expatriate population from all over the world. Working in such a diverse environment allows for exposure to different cultures, perspectives, and networking opportunities.
- Safety and Security: The UAE is known for its high level of safety and security. The government has implemented strict measures to ensure the safety of residents and visitors. This creates a reassuring environment for individuals and their families.
- Modern Infrastructure: The UAE boasts modern and well-developed infrastructure, including state-of-the-art transportation systems, world-class healthcare facilities, educational institutions, and recre
- Career Development Opportunities: The UAE offers a range of professional development opportunities. Many companies provide training and development programs to help employees enhance their skills and knowledge. Additionally, the presence of multinational companies and industries fosters career growth and advancement.
- Work-Life Balance: The UAE places importance on work-life balance, with a standard working week of 40-48 hours and generous annual leave. The country also offers numerous recreational activities, entertainment options, and a vibrant social scene to help individuals relax and enjoy their leisure time.
- High-Quality Healthcare: The UAE has a well-developed healthcare system, with modern hospitals, clinics, and medical facilities. The availability of quality healthcare ensures that employees and their families can access excellent medical services when needed.
- Travel Opportunities: The UAE’s central location provides easy access to other countries in the region and beyond. With world-class airports and airlines, professionals can explore various destinations during holidays and breaks.
It’s important to note that the specific benefits and regulations may vary based on the emirate (e.g., Dubai, Abu Dhabi) and the individual employment contract. It’s advisable to research and understand the local labor laws and employment conditions before considering working in the UAE.
Netflix Viewer Job, Netflix Remote Customer Service Jobs In UAE ( Investigations Response Specialist )
