Netflix Tagger Application, Netflix Binge Watcher Job In UK ( Head of Player Support )
Company Name: Netflix
Post Name: Head of Player Support
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: £20 – £30/Hour
Location: London, UK
Full Description:
Netflix is looking for an unprecedented Head of Player Support for the Netflix Game Studio to help with conveying the remarkable new time of PC games for a general group. The work will lead the player support tries for the Game Studios across the plan of inside and remotely made games in association with the Netflix Client care bunch that crosses an overall empowering gathering for Netflix.
This occupation will spread out the player support system for games at Netflix, a piece of the cross-utilitarian gathering that coordinates the Player adventure experiencing games on the Netflix organization. They will work personally with the game improvement gatherings to surface and determine game unequivocal issues and examples as well as greater assistance issues. Besides, they will work personally with the Thing Advancing gathering on the powerful paid media, social and neighborhood happening and the game gatherings on new part conveys and live worked events to best assist the Player with encountering regular, and through new issues experienced for any game that is a piece of our organization. The new kid on the block will have a shown history of building strong associations across a wide, cross utilitarian affiliation and supporting a wide assembling of game improvement bunches through a strong mix of instruments, processes and internal/external resources.
Commitments:
- Own beginning to end player support stream, collaborating with Producers, PMs on game issues. As well as Thing Advancing, Outside Trades and Execution Displaying on by and large plans
- Spread out the system and smooth movement of client help for Netflix Game Studio, using the association of sincerely strong organizations at Netflix that navigates across various scattering devices (ex. Phones, TV, Web)
- Cooperate with Client help Exercises, Thing and Planning associates for CS instruments that help needs for games, evaluating untouchable programming and resourcing open entryways
- Survey and manage the specific assistance plan and cycle for inside and remotely made games moreover established on game sorts (ex. Live worked games with advancing feature conveys and live events), spreading out legitimate execution estimations and SLA for our overall player base Complete point of view on player prosperity for games considering inbound ticket, uncovering and dashboard creation as a piece of a sweeping method for managing player relationship the load up
- Continually source significant game information to be used for Help Center and Data With basing content for Player personal development
- Join up and regulate Player Support drives focused on and embedded in the Game Studio game gatherings
- Drive data assessment for all pieces of the client help organization to constantly additionally foster the player experience
Necessities:
- 3+ extended lengths of association with client administration including the PC game industry
- Shared characteristic and appreciation of the game progression cycle and variety of game substance, preferably with live help game with long haul live assignments
- 5+ years managing a gathering including people bosses, supporting various specific things with their own work processes
- Significant contribution in data driven method for managing analyze and redesign client administration for various things
- Exhibited history of working with a wide cross down to earth bunch, driving results from direct organization and effect, portraying shared goals and uncommonly pushing toward game plans
- Reliably looking for approaches to improving and underscore an ongoing construction, or working over again for best results
- Energy for PC games, improvements in programming and gear and how they upgrade the player experience
Netflix Tagger Application, Netflix Binge Watcher Job In UK ( Head of Player Support )
Benefits to work in UK:
Working in the UK offers several benefits that make it an attractive destination for employment. Here are some of the key advantages:
- Strong Economy: The UK has one of the world’s largest economies, providing a wide range of job opportunities across various sectors. Industries such as finance, technology, healthcare, creative arts, and engineering are particularly robust.
- Global Business Hub: London, the capital city of the UK, is a major global financial center and a hub for international business. It attracts numerous multinational companies, offering professionals the chance to work with leading organizations and gain exposure to a diverse range of industries.
- High-Quality Education: The UK is renowned for its world-class universities and educational institutions. Working in the UK provides access to top-quality education and research opportunities, allowing professionals to enhance their skills and knowledge.
- Multicultural Environment: The UK is a diverse and multicultural society, with people from various backgrounds and nationalities. Working in such an environment fosters cultural exchange, promotes tolerance, and provides opportunities to collaborate with individuals from different parts of the world.
- Career Development: The UK offers a supportive work environment that encourages professional growth and development. There are numerous training programs, networking events, and mentorship opportunities available to help individuals enhance their skills, progress in their careers, and reach their full potential.
- Employee Rights and Benefits: The UK has a robust framework of employment laws that protect workers’ rights. Employees are entitled to benefits such as paid annual leave, sick leave, maternity/paternity leave, and access to healthcare services. The country also has a national minimum wage and regulations for working hours to ensure fair treatment of workers.
- Social Security System: The UK has a comprehensive social security system that provides a safety net for individuals facing financial difficulties, such as unemployment benefits, disability allowances, and state pensions. This helps to provide a level of financial security for workers.
- Healthcare: The UK’s National Health Service (NHS) is a publicly funded healthcare system that provides free or low-cost medical treatment to residents. Access to quality healthcare is an essential benefit for individuals working in the UK.
- Travel Opportunities: The UK’s central location in Europe makes it an excellent base for traveling and exploring the rest of Europe. With excellent transportation links, professionals can easily visit other European countries during holidays or weekends.
- Cultural and Recreational Activities: The UK offers a vibrant cultural scene with numerous museums, galleries, theaters, music venues, and sporting events. There are plenty of recreational activities and attractions to enjoy during leisure time, ensuring a good work-life balance.
It’s important to note that immigration policies and regulations may vary, so it’s advisable to check the latest visa requirements and eligibility criteria if you are considering working in the UK.