Yelp Remote Jobs Removing Spam In Brazil #Apply For It Now!! @Jobvacancyinfo ( Account Manager – Retention Specialist )
Company Name: Yelp
Post Name: Account Manager – Retention Specialist
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: R$20 – R$30/Hour
Location: Cametá, Brazil
Yelp Remote Jobs Removing Spam In Brazil #Apply For It Now!! @Jobvacancyinfo ( Account Manager – Retention Specialist )
Full Description:
The Yelp consumer success crew is seeking a devoted and driven patron success representative to offer a 5-famous person enjoy to our small enterprise advertisers! As a member of the customer fulfillment crew, you will be committed to supporting, consulting, and maintaining our advertisers put up-sale.
Yelp Remote Jobs Removing Spam In Brazil #Apply For It Now!! @Jobvacancyinfo ( Account Manager – Retention Specialist )
What you will do:
- You will assist reinforce Yelp’s revenue retention via supplying first-rate and well timed customer service
- You will cope with escalations, prevent cancelations, and improve a customer’s advert campaign when relevant
- You may seek advice from and educate Yelp advertisers with the aid of answering a excessive volume of inbound calls and emails
- You’ll display clients the cost of Yelp by using highlighting their investment returns thru ad performance metrics
- You will become an expert in Yelp’s advertising solutions and adapt product tips quickly to in shape patron wishes – asking probing questions and managing objections could be critical on your success
- You’ll showcase sturdy communique abilties, each externally with clients and internally with other Yelp personnel
- You’ll continue to be organized and green in a fast-paced surroundings
- You’ll consistently reap/exceed month-to-month goals
What it takes to be triumphant:
- You’ve got a Bachelor’s degree or three+ years of relevant customer facing revel in
- You have enjoy preserving and upselling customers (strongly favored)
- You are technically gifted with computer systems and facts systems
- You have got sturdy conversation (verbal and written)
- You excel with problem solving and troubleshooting
- You’ve got enjoy in account control, income, advertising, or small business (desired)
- You have a love for nearby corporations and apprehend their significance in neighborhood economies
- You’ve got excellent time management and organizational abilities with the capacity to tune and entire severa details
- You’ve got the ability to handle difficult conversations with enterprise proprietors in a expert, answers-orientated way
- You have the ability to strike a balance between consulting and assisting as needed
- You’re willing to obtain and enforce remarks
- You have got the potential to include a fast paced and always-changing surroundings
Yelp Remote Jobs Removing Spam In Brazil #Apply For It Now!! @Jobvacancyinfo ( Account Manager – Retention Specialist )
Some Important Points to Know Before Applying To Company
- Company culture: Make sure to research the company’s culture before applying. Look for reviews from current and former employees, and check out the company’s social media pages to get a sense of their values and work environment.
- Job requirements: Make sure you meet the qualifications listed in the job description before applying. If you’re not sure, reach out to the hiring manager or recruiter to ask for clarification.
- Company values: Look for a company whose values align with your own. This will make you more motivated and engaged in your work, and will help you feel like you’re making a meaningful contribution.
- Compensation and benefits: Make sure you’re clear on the salary range and benefits package being offered. Consider factors like health insurance, retirement savings plans, and paid time off when evaluating the offer.
- Growth opportunities: Look for a company that offers opportunities for professional development and career advancement. Ask about training programs, mentoring, and opportunities to take on new responsibilities or roles.
- Reputation: Research the company’s reputation in the industry and among its customers. Look for news articles or reviews that may give you insight into how the company is perceived.
- Work-life balance: Consider the company’s approach to work-life balance. Do they offer flexible schedules or remote work options? Is there an expectation of working long hours or being constantly available?
- Diversity and inclusion: Look for a company that values diversity and inclusion. Check out their diversity statistics and see if they have any initiatives or programs aimed at creating a more inclusive workplace.
- Company performance: Look at the company’s financial performance and growth trajectory. Consider factors like revenue, profitability, and stock performance when evaluating the company’s prospects for long-term success.
- Interview preparation: Prepare thoroughly for the interview process. Research the company, review your resume and cover letter, and practice your answers to common interview questions. Be prepared to ask thoughtful questions about the company and the role.